Who this policy covers
Stokes Rousseau Pty Ltd (Stokes, we, us or our) is responsible for the personal information described in this policy. It applies to people who contact us about a project, express interest in working with us, communicate with our team or use this website.
Information we collect
Depending on how you interact with us, we may collect:
- your name, company, email address, phone number and the details of a project or enquiry;
- career information such as your current role, area of interest, experience and related correspondence;
- records of emails, calls, meetings and our business relationship with you;
- basic technical information associated with a form submission, such as an IP address, browser, referring page and submission time, where collected by our form or hosting providers for delivery, security and abuse prevention; and
- if you allow analytics, information about how you use the website, such as pages viewed, approximate location, device and browser details, referring source and whether an enquiry was successfully submitted. We do not send the contents of an enquiry form to Google Analytics.
We collect this information directly from you, from someone authorised to deal with us on your behalf, or automatically when necessary to operate and secure the website. Please do not submit sensitive or confidential information through a general website form.
How we use information
We use personal information where reasonably necessary to:
- respond to enquiries and discuss potential or current projects;
- assess expressions of interest and communicate about employment opportunities;
- manage client, consultant, supplier and other business relationships;
- deliver, administer and improve our services and website;
- protect our systems, investigate misuse and prevent spam; and
- meet legal, regulatory, insurance and record-keeping obligations.
We do not use website enquiry details for unrelated direct marketing unless you have asked for it or we otherwise have permission to do so.
Website analytics and your choice
We use Google Analytics 4 to understand how people find and use this website and to improve its content and performance. Google Analytics is off when you first visit. It loads only if you select “Allow analytics” in the website privacy control.
If you allow analytics, Google may use cookies and similar technologies to recognise your browser and measure activity across visits. Advertising storage, Google signals and ad-personalisation features are disabled in our implementation. You can change your choice at any time using “Analytics preferences” in the website footer. Turning analytics off stops further measurement from this website and removes accessible Google Analytics cookies for this domain from your browser.
Disclosure and overseas processing
We may share personal information with Stokes personnel who need it for their work, professional advisers, and service providers that support email, website hosting, form delivery, IT security and business administration. We may also disclose information where required or authorised by law.
Our website forms are processed by Formspree. Formspree states that information may be processed or stored in the United States and other countries where it or its service providers operate. You can read the Formspree privacy policy. Other service-provider locations may change over time.
If you allow analytics, usage information is processed by Google. Google may process data in Australia, the United States and other countries where it or its service providers operate. You can read the Google Privacy Policy.
We do not sell personal information.
Storage, security and retention
We take reasonable administrative and technical steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
We retain information for as long as reasonably needed for the purpose for which it was collected, to manage our business relationship and to meet legal, insurance, record-keeping or dispute requirements. Retention within Formspree depends on the service plan and account settings. We delete or de-identify information when it is no longer reasonably required, subject to lawful record-keeping needs.
Analytics retention is managed in the Google Analytics property settings. Your browser keeps your analytics preference on this device until local website data is cleared or you change the preference using the footer control.
Access, correction and complaints
You may ask to access or correct personal information we hold about you, or raise a privacy concern, by contacting us using the details on this page. Please provide enough information for us to identify the relevant records. We may need to verify your identity and may refuse or limit a request where the law permits, in which case we will explain why where reasonably possible.
We will review privacy complaints and respond within a reasonable period. If you are not satisfied, you may be able to contact the Office of the Australian Information Commissioner.
Changes to this policy
We may update this policy as our services, providers or legal obligations change. The date at the top of this page identifies the current version.